Terms & Conditions

1. Acceptance of Terms

By accessing primoronline.com or placing an order with us, you agree to these terms, our privacy policy, and any other policies referenced here. If you do not agree, please discontinue use.

2. Products & Pricing

We work hard to keep pricing, availability, and descriptions accurate, but errors may occur. If a price or availability error affects your order, we will contact you with options to proceed or cancel.

3. Orders, Payment & Security

• Orders are confirmed only after successful payment authorization.
• We may cancel or refuse an order for reasons including stock limits, payment issues, or policy violations.
• Payments are processed via secure gateways; we do not store full card details.

4. Shipping & Delivery

• Shipping timelines are estimates; delays may occur due to logistics or unforeseen events.
• Risk of loss transfers upon delivery to the shipping carrier; please ensure correct address details.

5. Returns & Refunds

Eligibility, timelines, and methods for returns and refunds are outlined in our Returns & Refunds Policy. Please review before initiating a return.

6. Warranty & Product Care

Leather is a natural material; variations are expected. Follow the care instructions provided to maintain longevity.

7. Intellectual Property

All content, trademarks, and assets on primoronline.com are owned by Primor or its licensors and may not be reused without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Primor is not liable for indirect, incidental, or consequential damages arising from your use of the site or products.

9. Updates to These Terms

We may update these terms periodically. Continued use after updates constitutes acceptance of the revised terms.